The very friendly customer service person took my name and told me she would ship a new bag out right away. When I asked if she wanted me to send back the open bag, she said no - if I wasn't comfortable feeding it to my birds I could just throw it away.

I am very impressed! Many companies make customers jump through hoops to get defective products replaced or exchanged, but not Your Parrot Place.

You've just won over a new customer - I'll be buying all my parrot food from Your Parrot Place from now on.

Thanks again,

Linda Ciano

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I want let you know how much I enjoyed receiving your organic pellets. (TOP Organic Bird Pellets) My cockatiel, who is a very picky eater, actually devours them! It’s the first pellet any of my birds have touched. We are working on getting the Senegal to eat them but the ‘tiel really needed the nutrition as he has been doing some plucking. I’m not sure if it has anything to do with it, but he has not been plucking since a few days after he began eating the pellets! Thank you for giving us an affordable choice of pellets.

Maureen

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I am thrilled with your organic pellet food (TOP Pellets) for parrots- or I should say all my parrots are delighted. I have had parrots for over 25 years, and this is the first food that all my birds immediately liked.

Rosie (our youngest 2yr.- hybrid Amazon); Peppie (African grey 10yrs.) ; Gonzoo (umbrella cockatoo 10yrs.); Peg Leg- (red wing blue front Amazon 33 yrs.) and Carmen (red head Amazon- 8 yrs.) Over the years I have tried many organic pelleted food- and with all new food it would take at least 3 to 4 days for the birds to gradually accept the new food. This was not the case with your parrot food- when I opened your parrot food it smelled sweet and very fresh- but the biggest surprise was that ALL my birds loved it. I did not have to gradually introduce the new food to them. I am absolutely thrilled with your new parrot food.

It is a pleasure ordering from you - your knowledge of birds and friendliness can't be beat.

Thank you again,
Elaine Kosty
League City, Texas

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Once again, when I couldn't find an answer anywhere else, you came through.

Our birds were absolutely pigging out on the garlic in our green beans, and I began to worry that it might be toxic. Your article on garlic was informative and reassuring!

And my birds are grateful that I'll be giving them plenty more of something they love so much.

Susan D.

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I just want to let you know that my order arrived and I've never been happier. Or should I say that my 2 birds are just giddy! Thanks!!!

Cathie M.

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This is just a note to thank you for prompt delivery of the millet I ordered for my 7 parakeets. It is the best I have seen. They will enjoy it !

Sincerely,
Shirley B.

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Hi,

Thanks for my shipment. I received it already. I have never had something come to my home so fast. Great prices too and your shipping price is great.

Thanks, I will be re-ordering too!

Becki R.

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I just wanted to let you know that I believe your company has the best customer service of any online service I've used. I appreciate how quickly you process orders, that you do not add a bundle to s/h and that you supply the highest quality bird food I've used.

Thank You for the great work.

Melissa M.

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Dear Taylor and Gudrun,

Thanks so much for offering the most reasonably-priced toys and toy parts, as well as the highest quality foods for my birds. Too many internet bird supply companies focus on offering a huge quantity of toys and other items, while sacrificing quality; you only offer the most quality, parrot-friendly items available. Plus, your company is the friendliest I've encountered. Keep up the great work!

Your loyal customers,

Elisabeth, Mackenzie, Chloë and Zachary

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Taylor,

For those who are looking for screensavers of parrots, this is a great opportunity to get what you want and do something to help a worthy cause.

I am going to order some of your pellets as they sound like an outstanding product. I am so thrilled to have found your company--humanistic values combined with great products for my flock--meets my criteria for a company I want to do business with.

I have noticed that the people behind Your Parrot Place are passionate about parrots and committed to offering only safe and fun products for them! THANKS guys! I know that my 6 companion birds will be enjoying the food and toys I have ordered from you.

Marion R. from Scotch Plains, NJ

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Taylor,

I just wanted to say that I think your site and the products and info you offer are great. Just wish you were here in Morganton. I gave my little Conure the sample of the pellets you sent with my last order along with her usual brand and she definitely prefers yours! She also loves the Beak Treats.

Thanks for getting us started on a healthy lifetime of eating. I'm getting another baby Conure next week and I'm sure he will love the pellets and treats as well. You can count on us as faithful customers from now on. Please put more info in your newsletter about using herbs and other supplements. I am committed to a preventative lifestyle for my birds. Going to the vet is a scary adventure we hope to avoid accept for the yearly visit. Thanks again!

Sincerely,

Debbie M. from Morganton, NC

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Hello,

I really like this website. Shopping for my bird can not be any easier. Another feature of the website is the advice that Gudrun has provided me on the diet of my Senegal. This is our first bird. She met our bird during one of the deliveries. She commented on his friendliness and personality. On the next delivery she noticed that his coloring was getting dark. In fact, he had to much black on his back. We were feeding him too much seed and not enough fruit. With Gudrun's simple advise we immediately changed his diet and Trigger now gets fruit in the morning. His seed bowl is out of the cage until the afternoon. We also use the supplement called Fresh Addition Universal with his fruit.

Trigger immediately started to show improvement. The black feathers started falling out and were replaced with the green. We are grateful for the advise and our bird is healthier and is more colorful.

Thank you Gudrun and Your Parrot Place for the services and advice.

Robert W. from Cornelius, OR

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Hi Taylor,

I just wanted to write you a little note to let you know how happy I am that you and Gudrun have started up Your Parrot Place. As you know, I had a very hard time finding Noah's Kingdom parrot food after a local store shut down and I did NOT want to change our birds' food. I'm grateful to you for finding it for me in such record time; I know I don't have to worry about trying to find it elsewhere.

I also like the fact that your web site is very easy to navigate; I have seen some that are very confusing. My orders have always been correct and knowing that I can have them delivered to my door or shipped as needed is an added bonus. The selection is very good and reasonably priced.

I have enjoyed each of the new articles that have been posted as well. There is always something to learn when it comes to our feathered friends.

I hope that this venture is very successful for you!

Kathie from Beaverton, OR